Warranty Policy

Warranty Policy for Bueno Baby Official - Malaysia

1. Warranty Coverage:

We, at Bueno Baby Official, stand behind the quality and performance of our baby care electronics. Our warranty covers manufacturing defects and faulty workmanship under normal usage conditions. The warranty period varies by product and is specified on the product page.

2. Warranty Period:

  • Products Warranty Period & Policy
    Electrical Warranty Policy

    Duration of Warranty :
    2years Warranty
    For Multisaver & UV LED Warranty start from baby birth cert date.

    Covered Items:

    Manufacturer Defect Only, Wear and tear product parts are not covered. 

    Conditions :
    Specific conditions for the warranty to be valid, Product may need to be used under normal conditions

    Remedies :

    • Purchase / Received within 7 days consider in 1 to 1 exchange warranty
    • More than 7days will be repair warranty 

    Claims Process :

    Step 1 : Register Warranty

    Step 2 : Contact us – 6019 6333911 ( Whatsapps only )

    Step 3 : Send back to Bueno Baby Service Centre or drop off point
    Step 4 : Checking & Repair may take 7 working days or longer* to send back to customer

    Step 5 : Collect / Send back to customer

  • Products Warranty Period & Policy
    Baby Gear Warranty Policy

    Duration of Warranty :
    3years Warranty

    Covered Items:

    Manufacturer Defect Only, Wear and tear product parts are not covered.

    Conditions :
    Specific conditions for the warranty to be valid, Product may need to be used under normal conditions

    Remedies :

    • Purchase / Received within 7 days consider in 1 to 1 exchange warranty
    • More than 7days will be repair warranty

     

    Claims Process :

    Step 1 : Register Warranty

    Step 2 : Contact us – 6019 6333911 ( Whatsapps only )

    Step 3 : Send back to Bueno Baby Service Centre or drop off point
    Step 4 : Checking & Repair may take 7 working days or longer* to send back to customer*

    Step 5 : Collect / Send back to customer

 *Depending on parts availability/Severity of the problem machine/devices

 

    Your Rights:

    • Our warranty policy is in addition to your statutory rights as a consumer in Malaysia.

    Bueno Baby Official is committed to delivering high-quality baby care electronics, and our warranty policy aims to provide you with peace of mind. For any further assistance, please contact our customer service team.

     

    Bueno Baby Official
    +60196333911 (Whatsapp Only)
    buenobabyonline@gmail.com
    1, Jalan TPP 1/7, Taman Perindustrian Puchong, 47100, Selangor